Reviews
State Farm® Agent John Hoffman
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Dermatology Specialists NKY Pt. Billing
November 3, 2026
"John was absolutely great. He listened to what my concerns were and offered great advice. I would definitely give this office a call."
We responded:
"Rachelle we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. It was great to get to know you a little better and if we can do anything to help you, please reach out. Again, my sincere thanks. John"
David Lipka
October 12, 2026
"Excellent experience!!!! Elijah made setting up our new policies easy and stress-free. He was extremely professional, helpful, responsive and took the time to make sure everything was taken care of so I didn't have to. Highly recommend John Hoffman insurance agency to anyone long for a new insurance agent!"
We responded:
"Thank you so much for the 5 stars, David! We truly appreciate your feedback and are always happy to help whenever you need us. I will be sure to let Elijah know about your kind words about your experience with him. We look forward to serving you in the future. My sincere thanks again and especially for your trust. John"
Kim W
October 9, 2026
"I found these guys online and called without realizing there were plenty of State Farm agents much closer to home. But we were instantly won over by Elijah's genuine kindness and professionalism! He was friendly, patient, and incredibly respectful of my time. He communicated clearly and promptly without ever coming remotely close to being pushy or spammy. He made comparing apples to apples with the other quotes I was getting incredibly easy—and dare I say, almost pleasant! (I mean, can shopping for insurance ever actually be pleasant? 😂)
Not only was Elijah the easiest agent to work with (and I got quotes from four others!), but he was also the easiest to get ahold of and State Farm offered the lowest price AND better overall coverage. I had always assumed State Farm was one of the more expensive insurance companies, so I was genuinely surprised—and grateful!"
We responded:
"Kim, THANK YOU so much for this review about Elijah and your experience with our office. I will be sure to share your review with him and my team. It is reviews like this that make my job as a business owner truly appreciate what we do and how we help our customers. Again, my sincere thanks and we look forward to serving you! John"
Donna Schroeder
October 7, 2026
"John is a very thoroughly detailed agent! He examines every aspect of your policy for your best interest and is very concerned about your insurance needs."
We responded:
"Donna thank you so much for the 5-star review. It was great catching up with you and Bob. I truly appreciate your business and support over the years and look forward to serving you in the future. Again, my sincere thanks!! John"
Steve Stripling
October 2, 2026
"John Hoffman insurance has been great to my family. Great coverage and advice. Always available."
We responded:
"Thank you so much for the 5 stars, Steve! We really appreciate your support. If you ever need anything, feel free to reach out anytime. I truly appreciate your kind words and your business and really enjoyed catching up with you. thanks again John"
catie wood
October 1, 2026
"Shopping for home insurance was nerve wrecking but once I called this office all my worries and concerns went away. Very quick to answer any questions and setting up my new account was a breeze! Highly recommend this office!"
We responded:
"Wow - thank you Catie for your amazing 5-star review! It means a lot to our team here in Independence to know you had such a great experience with us and welcome to our agency. We look forward to serving you!! John"
Amanda Cox
September 25, 2026
"Elijah is awesome. So thankful for the time that he takes to ensure all of my policies are in order. Highly recommend."
We responded:
"Amanda, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. I will be sure to pass on to Elijah your kind comments. My sincere thanks for your business and support. John"
Ron Everett
September 18, 2026
"My rating above has nothing to do with State Farm. It applies to the info promised by the website I contacted. I went online to a website that was supposed to take my data and show comparative prices. When it got to tranfering the call of a person to provide this comparison, the line went dead. My purpose was to easily find comparative prices at one place and not have to contact numerous agencies. Since this did not work, I do not plan on responding to all the calls I will probably receive. Thanks anyway for your response."
We responded:
"Ron, I am sorry to hear about your unpleasant experience with the website you may have used to get information on getting a quote. I can only control directly what is on my individual site. I know that looking for insurance on the web can be confusing. I understand that Elijah on my team reached out to help provide you with some assistance in resolving your issue and continues to do so. My team and I try to provide the absolute best customer experience. I will share your feedback with our corporate partners. If we can assist you at all, please feel free to reach out to me directly. thanks John "
Debbie
September 3, 2026
"John Hoffman's staff is the best I've come across for customer service. Eli and Misty even got everyone together to send a get well card when I had 3 major surgeries on my foot in April. I even get birthday and holiday cards. This in my book goes above and beyond great customer service. Thanks John to you and all your staff."
We responded:
"Debbie, thank you so much for your 5 star review. We truly appreciate you and kind words and are especially glad you are getting better. I will be sure to pass your kind words along to everyone and thank you again. John"
John Hammons
August 31, 2026
"I needed to add a car to my auto policy. Eli took care of me very efficiently. He took the time to explain things to me and handled the various other questions I had. He immediately sent a confirmation email and my temporary ID card. He made the process painless and quick. Thanks Eli!"
We responded:
"John we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. I will also be sure to pass on the good news to Eli. Thank you so much for your kind words and trust. John"
Jackie Estes
August 26, 2026
"Elijah called just to check up on my policies to see if any updates were needed. Glad he did! He got me all set up with best price and coverage."
We responded:
"Jackie, thank you for your 5-star review! If you ever have any questions or need assistance, we’re always here and happy to help and I so pleased to hear that Eli took great care of you. I will be sure to let him know about your kind words. My sincere thanks for your review and especially your trust and support. John"
Denise Schmiade
August 11, 2026
"I had the best meeting with John Hoffman last week. He was not only kind and respectfull but also very informative. I really appreciate how kind and helpful everyone employed with him are you couldn't ask for better help when you need it."
We responded:
"Denise, it was a pleasure meeting with you and getting to know you a little better. Thank you so much for the 5 Star review and kind words. We truly appreciate it and look forward to serving you in the future. My sincere thanks... John"
Stephen Cobb
August 7, 2026
"This was a wrong post but I was in destin flordia getting golf cart needed insurance card and misty took great care of me get her a raise"
We responded:
"Stephen, thank you so much for the 5 Star review. I hope you enjoyed your time in Florida and I will be sure to let Misty know about your kind comments. Thanks again for being a part of our success. My sincere thanks John"
Sam Lawson
August 6, 2026
"Awesome! Friendly and very knowledgeable! Their quote beat my existing insurer! My wife and I are so glad we went there!"
We responded:
"Sam, thank you so much for your 5 Star review and it was our pleasure to meet with you and your lovely wife. We look forward to serving you in the future. Thanks again, John"
Lindsey Walker-Fannin
August 6, 2026
"Filed my first ever car insurance claim. My husband wrecked at 5:02am. I had the claim filed with State Farm, the car dropped off to the repair shop, and a rental by 8:15a. I have been very impressed with the smooth process."
We responded:
"Lindsey, thank you so much for your 5 star review and I am pleased to hear that the process was easy and especially glad that your husband was not hurt. If we can provide you with any assistance as you move forward with the claim process, please feel free to reach out. Thanks again, John"
Keith Buchanan
August 3, 2026
"Jon and his staff have always taken great care of our insurance needs and has guided us through life’s little mishaps in a pleasant and professional manner. Highly recommend."
We responded:
"Thanks so much for the amazing review, Keith! We really appreciate your support here in Independence. It was a pleasure seeing both of you earlier this week and I was happy we could help!! Just reach out anytime if you need us - we’re here for you. Thanks again, John"
sally heine
July 31, 2026
"Very friendly and helpful staff. I've been a customer of John for many years and always appreciate his assistance and honesty."
We responded:
"Sally, thank you for the fantastic review! We’re always here to support you with your insurance needs in Independence. I am also so very grateful for your loyalty in supporting us. Again, thank you so much!!"
Christine Hamby
July 31, 2026
"Great people!!! Very helpful!!!"
We responded:
"Christine, Thank you so much for your review. My team and I always strive to provide the best service possible. We look forward to continuing to support your insurance and financial needs, Thanks again John"
Aaron Horsley
July 31, 2026
"Solid staff with good service and reasonable pricing for my policies. 🤙"
We responded:
"Aaron, thank you for your 5 star review. I will be sure to let me team know of your wonderful review. If we can do anything to help you, we are here to help!! Thanks again, John"
Celia Johnson
July 20, 2026
"My longtime State Farm agent retired and John Hoffman was his replacement. The State Farm team called me and wanted to get to know me in person, so I scheduled an appointment. I was pleasantly surprised by the whole experience! John was welcoming and knowledgeable! He took excellent notes, explained everything well, and even managed to save me some money and give me some good insight into future plans!!"
We responded:
"Celia, thank you so much for the 5-star review. It was truly my pleasure to get to meet you and welcome you to our agency. I truly appreciate your time and business. We look forward to taking care of you and helping you anyway we can. Again, welcome and thank you for the kind words. ! John"
Ryan Cornett
July 15, 2026
"Great service"
We responded:
"Thank you so much for the 5 stars, Ryan! We truly appreciate your feedback and are always happy to help whenever you need us. I will pass on the good news to Eliijah who worked with you recently. Again, thank you! John"
B R
July 14, 2026
"I met with John today as my previous agent has retired and all went well and we had some good discussions. He mentioned a couple things I didn't know about that could improve my coverage along with confirming everything I have with State Farm. It was a good meeting."
We responded:
"BR, thank you so much for the 5 Star review!! Megan and I enjoyed meeting you and welcoming you to our agency especially after being with Gary for so many years. We look forward to serving you for many more years. Again, Welcome and my sincere thanks for your time yesterday. John"
Justin Yates
June 22, 2026
"I have been working with John for a long time. I feel that he is honest with me and cares about me as an individual. I highly recommend John."
We responded:
"Justin, thank you so much for your 5 star review! It is policy holders like you that make my job so enjoyable. Many thanks for your business and trust in us. John"
Wendi Adame
May 7, 2026
"Met with John to review my current State Farm policies. He explained every detail of my policies which was very helpful. He also explained all my options regarding a life insurance policy. I highly recommend John Hoffman for any insurance needs. His office staff are always helpful and knowledgeable."
We responded:
"Wendi, thank you so much for your 5-star review. It was my pleasure to spend time with you, and I truly appreciate your business and support for my State Farm agency. We look forward to continuing to serve you. Again, thank you!!"
Randall Gill
April 22, 2026
"John and his staff were friendly and helpful. He took time to explain what our options were and helped us pick what were the best ones for our needs."
We responded:
"Thank you for the amazing review, Randall! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. It was a pleasure meeting with you and Robyn, Thank you so much for your time. We look forward to serving you in the future. "