State Farm® Insurance Agent John Hoffman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Debbie
September 3, 2026
5
out of
5
rating by Debbie
"John Hoffman's staff is the best I've come across for customer service. Eli and Misty even got everyone together to send a get well card when I had 3 major surgeries on my foot in April. I even get birthday and holiday cards. This in my book goes above and beyond great customer service. Thanks John to you and all your staff."
John Hammons
August 31, 2026
5
out of
5
rating by John Hammons
"I needed to add a car to my auto policy. Eli took care of me very efficiently. He took the time to explain things to me and handled the various other questions I had. He immediately sent a confirmation email and my temporary ID card. He made the process painless and quick. Thanks Eli!"
We responded:
"John we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. I will also be sure to pass on the good news to Eli. Thank you so much for your kind words and trust. John"
Jackie Estes
August 26, 2026
5
out of
5
rating by Jackie Estes
"Elijah called just to check up on my policies to see if any updates were needed. Glad he did! He got me all set up with best price and coverage."
We responded:
"Jackie, thank you for your 5-star review! If you ever have any questions or need assistance, we’re always here and happy to help and I so pleased to hear that Eli took great care of you. I will be sure to let him know about your kind words. My sincere thanks for your review and especially your trust and support. John"
Denise Schmiade
August 11, 2026
5
out of
5
rating by Denise Schmiade
"I had the best meeting with John Hoffman last week. He was not only kind and respectfull but also very informative. I really appreciate how kind and helpful everyone employed with him are you couldn't ask for better help when you need it."
We responded:
"Denise, it was a pleasure meeting with you and getting to know you a little better. Thank you so much for the 5 Star review and kind words. We truly appreciate it and look forward to serving you in the future. My sincere thanks... John"
Stephen Cobb
August 7, 2026
5
out of
5
rating by Stephen Cobb
"This was a wrong post but I was in destin flordia getting golf cart needed insurance card and misty took great care of me get her a raise"
We responded:
"Stephen, thank you so much for the 5 Star review. I hope you enjoyed your time in Florida and I will be sure to let Misty know about your kind comments. Thanks again for being a part of our success. My sincere thanks John"
Sam Lawson
August 6, 2026
5
out of
5
rating by Sam Lawson
"Awesome! Friendly and very knowledgeable! Their quote beat my existing insurer! My wife and I are so glad we went there!"
We responded:
"Sam, thank you so much for your 5 Star review and it was our pleasure to meet with you and your lovely wife. We look forward to serving you in the future. Thanks again, John"
Lindsey Walker-Fannin
August 6, 2026
5
out of
5
rating by Lindsey Walker-Fannin
"Filed my first ever car insurance claim. My husband wrecked at 5:02am. I had the claim filed with State Farm, the car dropped off to the repair shop, and a rental by 8:15a. I have been very impressed with the smooth process."
We responded:
"Lindsey, thank you so much for your 5 star review and I am pleased to hear that the process was easy and especially glad that your husband was not hurt. If we can provide you with any assistance as you move forward with the claim process, please feel free to reach out. Thanks again, John"
Keith Buchanan
August 3, 2026
5
out of
5
rating by Keith Buchanan
"Jon and his staff have always taken great care of our insurance needs and has guided us through life’s little mishaps in a pleasant and professional manner. Highly recommend."
We responded:
"Thanks so much for the amazing review, Keith! We really appreciate your support here in Independence. It was a pleasure seeing both of you earlier this week and I was happy we could help!! Just reach out anytime if you need us - we’re here for you. Thanks again, John"
sally heine
July 31, 2026
5
out of
5
rating by sally heine
"Very friendly and helpful staff. I've been a customer of John for many years and always appreciate his assistance and honesty."
We responded:
"Sally, thank you for the fantastic review! We’re always here to support you with your insurance needs in Independence. I am also so very grateful for your loyalty in supporting us. Again, thank you so much!!"
Christine Hamby
July 31, 2026
5
out of
5
rating by Christine Hamby
"Great people!!! Very helpful!!!"
We responded:
"Christine, Thank you so much for your review. My team and I always strive to provide the best service possible. We look forward to continuing to support your insurance and financial needs, Thanks again John"
Aaron Horsley
July 31, 2026
5
out of
5
rating by Aaron Horsley
"Solid staff with good service and reasonable pricing for my policies. 🤙"
We responded:
"Aaron, thank you for your 5 star review. I will be sure to let me team know of your wonderful review. If we can do anything to help you, we are here to help!! Thanks again, John"
Celia Johnson
July 20, 2026
5
out of
5
rating by Celia Johnson
"My longtime State Farm agent retired and John Hoffman was his replacement. The State Farm team called me and wanted to get to know me in person, so I scheduled an appointment. I was pleasantly surprised by the whole experience! John was welcoming and knowledgeable! He took excellent notes, explained everything well, and even managed to save me some money and give me some good insight into future plans!!"
We responded:
"Celia, thank you so much for the 5-star review. It was truly my pleasure to get to meet you and welcome you to our agency. I truly appreciate your time and business. We look forward to taking care of you and helping you anyway we can. Again, welcome and thank you for the kind words. ! John"
Ryan Cornett
July 15, 2026
5
out of
5
rating by Ryan Cornett
"Great service"
We responded:
"Thank you so much for the 5 stars, Ryan! We truly appreciate your feedback and are always happy to help whenever you need us. I will pass on the good news to Eliijah who worked with you recently. Again, thank you! John"
B R
July 14, 2026
5
out of
5
rating by B R
"I met with John today as my previous agent has retired and all went well and we had some good discussions. He mentioned a couple things I didn't know about that could improve my coverage along with confirming everything I have with State Farm. It was a good meeting."
We responded:
"BR, thank you so much for the 5 Star review!! Megan and I enjoyed meeting you and welcoming you to our agency especially after being with Gary for so many years. We look forward to serving you for many more years. Again, Welcome and my sincere thanks for your time yesterday. John"
Justin Yates
June 22, 2026
5
out of
5
rating by Justin Yates
"I have been working with John for a long time. I feel that he is honest with me and cares about me as an individual. I highly recommend John."
We responded:
"Justin, thank you so much for your 5 star review! It is policy holders like you that make my job so enjoyable. Many thanks for your business and trust in us. John"
Wendi Adame
May 7, 2026
5
out of
5
rating by Wendi Adame
"Met with John to review my current State Farm policies. He explained every detail of my policies which was very helpful. He also explained all my options regarding a life insurance policy. I highly recommend John Hoffman for any insurance needs. His office staff are always helpful and knowledgeable."
We responded:
"Wendi, thank you so much for your 5-star review. It was my pleasure to spend time with you, and I truly appreciate your business and support for my State Farm agency. We look forward to continuing to serve you. Again, thank you!!"
Randall Gill
April 22, 2026
5
out of
5
rating by Randall Gill
"John and his staff were friendly and helpful. He took time to explain what our options were and helped us pick what were the best ones for our needs."
We responded:
"Thank you for the amazing review, Randall! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. It was a pleasure meeting with you and Robyn, Thank you so much for your time. We look forward to serving you in the future. "
Ray Everett
April 13, 2026
5
out of
5
rating by Ray Everett
"John and his team always give outstanding customer service. I have my auto insurance through them and recently added renters insurance. The best in the buisness! Highly, highly recommended. Thank you guys for all you do!"
We responded:
"Ray thank you so much for the 5 Star Review and your kind words about Misty and I. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again, John"
Beth Hickey
February 16, 2026
5
out of
5
rating by Beth Hickey
"I recently met with John Hoffman for my annual review. This is a great time to discuss changes within our family that may require adjustments in our insurance needs. John also keeps me updated on changes coming within the insurance industry that may affect my needs. His office is extremely helpful and quick to respond to emails and calls! I highly recommend this insurance office!"
We responded:
"Beth, it was great to spend some time with you and thank you so much for the wonderful review! I really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Hoffman’s Team—we are always here to help! My sincere thanks!!"
Eric Moore
February 7, 2026
5
out of
5
rating by Eric Moore
"John is very helpful and responsive. I appreciate that his recommendations are based on my needs."
We responded:
"Eric, thank you so much for your 5-star review. It was pleasure to help you with your insurance needs and my team, and I look forward to serving you. My many thanks. John"
Meredith Russo
January 26, 2026
5
out of
5
rating by Meredith Russo
"John is very kind!"
We responded:
"Hi Meredith, We appreciate the time you took to give us such a great rating! We truly appreciate your 5-star review and will work hard to continue going above and beyond! Our goal will always be to provide the best experience, and we love knowing yours was no different. We're here for you anytime! My sincere thanks. John"
Tim Lichter
January 8, 2026
5
out of
5
rating by Tim Lichter
"We had our yearly review of our insurance needs."
We responded:
"Tim it was a pleasure meeting with you and your lovely wife. I truly appreciate your business and am pleased to have earned your 5 star review. My many thanks.. John"
Tiaan Bredenhann
January 2, 2026
5
out of
5
rating by Tiaan Bredenhann
"Amazing service getting my insurance setup. I can highly recommend them."
We responded:
"Tiaan, Thank you for the 5-star review. I understand that you were helped by Nick, I will be sure to pass on the good news of your review. My sincere thanks for your business and welcome to our agency. John "
Missy
December 24, 2025
5
out of
5
rating by Missy
"I needed car insurance at an affordable rate. Worked with Misty and she got me a quote with all requested needs met in a timely fashion! Great service!
Thanks!"
We responded:
"Missy, thank you for taking the time to share your feedback on our office. I understand that it was Misty who took care of you. I am always pleased to hear when my team members help our clients with great service. If we can be on any other assistance, please reach out to us. Again, my many thanks and Happy New Year!! John! "
Renea McAfee
December 17, 2025
5
out of
5
rating by Renea McAfee
"John hosted a nice, open house today for his employee Barb Morgan to honor her 42 years of service to State Farm and State Farm agents in NKy. No one more deserving of this recognition as she is retiring. Thank you John for doing this for her!!"
We responded:
"Renea, thank you so much for being a part of us celebrating her and also Service Master for bringing donuts and fruit. Truly a class operation. My many thanks again for helping us celebrate Barb. "